Check-in is any time after 3:00 PM. The front desk is staffed 24/7 to accommodate late arrivals.

Check-out time is at 11:00 AM.

We will do our best to honor early check-in and late check-out requests based on room availability but cannot provide any guarantees.

A valid ID is required upon arrival. You must be 18 years or older to book and check into the room.

We require a signed credit card authorization form to check-in and charge a customer's card without the cardholder being present.

Yes, a $150 deposit in either cash or card** will be authorized upon check-in.

We will fully refund the amount upon check out assuming there is no damage to the room. Depending on your bank, it may take up to 7 business days before the funds appear back in your account.

Management reserves the right to keep the full security deposit, if they’ve found that you or members of your party have eiter:

1. Caused damage to the room and / or property

2. Participated in any kind of indoor smoking or vaping

3. Continued to cause noise disturbances after an initial warning

4. Failed to notify management of dog ahead of or during check-in

** We require guests staying five or more consecutive nights to submit cash security deposits.

We welcome dogs to the Hyannis Plaza Hotel! To best accommodate your furry friend, please make your reservation directly with the hotel.

A fee of $40.00 per night will be added to your stay total. If a guest fails to meet the requirements below, the Hyannis Plaza Hotel reserves the right to keep partial or full security deposit.

Requirements:

• Dog must be under 60 pounds

• Only one dog per guest room

• Cannot be left unattended in the room

• Only permitted for overnight stay in one of our designated pet rooms

• On a leash at all times while in all public areas of the hotel

• Under control of owner at all times, including no excessive barking or aggressive behavior

  Not permitted in the outdoor pool or jacuzzi tubs to prioritize guest’s health and pet’s safety

• Maximum stay of 7 nights

• Guest must inform front desk staff of dog ahead of or at time of check in

At this time, we cannot accommodate pets that are not dogs (ex. cats, reptiles, etc.).

We will accommodate service dogs to the fullest extent of the law, as noted by the ADA: https://www.ada.gov/resources/service-animals-faqs/

Please contact the hotel immediately. We’ll do our best to locate the missing item and return to you if found.

Any items left in the room after check-out will be saved in our ‘Lost & Found’ for 15 days. After this period, we will discard the item(s).

Our guest rooms are located in two buildings, each with rooms on both the ground and second floors. Please note that we do not have an elevator, so second-floor rooms are accessible by stairs only.

If you need a ground-floor room or one near an entrance, feel free to contact us (508-775-5601) — we’ll do our best to accommodate your request.

Yes, we offer complimentary on-premise parking.

By Summer 2026, we will also offer Electric Vehicle charging stations.

Yes! We’re conveniently located near four transportation hubs, making the Cape and Islands accessible without a car.

1 | Hyannis Transportation Center

Bus and train access throughout Cape Cod and to/from Boston.

• Walking: ~20 minutes | 0.9 miles

• Uber / Lyft: ~5 minutes | 1.4 miles

2 | Steamship Authority Terminal

Ferry access to Nantucket.

• Walking: ~22 minutes | 1 mile

• Uber / Lyft: ~5 minutes | 1.2 miles

3 | Hy-Line Cruise Terminal

Access the ferry to Nantucket to Martha’s Vineyard.

• Walking: ~22 minutes | 0.9 miles

• Uber / Lyft: ~6 minutes | 1.9 miles

4 | Cape Cod Gateway Airport

Airplanes connecting Cape Cod to a variety of locations.

• Walking: ~35 minutes | 1.5 miles

• Uber / Lyft: ~6 minutes | 1.5 miles

There are plenty! Check out the ‘Things To Do’ Page to find more than 30 things to do within walking distance of the hotel.